Support for Funeral Industry Professionals
Posted on 7th May 2020 at 11:28
While the public have had another layer of grief to deal with as they’ve been unable to say goodbye, either in person or because they’ve had a ‘no frills’ funeral, or both, professionals in the funeral industry have adapted by making the best of the situation, ensuring relatives are left feeling that they’ve done their best. We’ve heard of funeral celebrants filling spaces in crematoriums with funeral directors and streaming the service online to mourners, just to ensure there are people physically in attendance. Crematoriums have stored husbands and wives, brothers and sisters, and other family members together.
A "feeling of abandonment"
The funeral industry is in a strange place. So busy, so unacknowledged. There’s a feeling of abandonment, not helped by different PPE guidance given by Public Health England to Public Health NI. Add to that the need to adapt the service being delivered so that committed funeral directors can't deliver the service they want to, the same for celebrants and ministers.
Celebrant and Advanced Grief Recovery Specialist Leni Robson said: “We have had to completely change our way of working which takes away the connection we have with families. We now talk to them over the phone which means I don't know their faces. I like to look at my family members as I talk about their memories, now I must make a lucky guess. Services are shorter, and we just repeat the memories back. I'm trying to make my services more reflective, more of a safe space for grief to come forward. Families look shell shocked as they don't understand how or why they can't have flowers, or why the curtains must close, which is traumatic for some families. I spend most of my time explaining why to people.
Pain and disappointment
“There are also financial implications as the added extras, such as limos aren't being used, so a lot of the support industries, such as transport are feeling the pinch, even florists, as most families aren't having flowers, and printers, as Orders of Services aren’t being printed. But most of all what I am witnessing is the pain over not giving families the service they want, and not being able to have everyone there,” continued Leni.
Although Grief Recovery is not a first response service, we’d like you to know that we’re here for you now and when all of this is over. Even though the funeral industry deals with death daily, this has been different. The losses that you’ve had to face will inevitably put pressure on your heart.
Ways we can help
We have created a Living Through Lockdown eBook that you can download for free here.
We have a book, The Grief Recovery Handbook, available to buy here.
Funeral professionals working with grieving families may benefit greatly from the book Moving On, available for purchase here.
We have Grief Recovery Specialists who are available to take you through the Grief Recovery programme online here.
With lockdown slowly being lifted in certain areas, we hope funeral professionals will soon be able to provide families with the service they so rightfully deserve, and feel better in the process.
Have you seen our Top 5 tips for living through lockdown?
Take a look at our 5-point Plan for how to cope, improve your relationships and start feeling better today:
2. Be present
5. Say goodbye
Looking to expand your in-depth knowledge?
Would you like to speak to someone or are considering a Grief Recovery programme? Click here to find an online Specialist who can help you right away.
If you would like more information on how to cope with the current coronavirus crisis, see also:
Tagged as: Global Events
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